Shipping & Receiving:
All packages received by the hotel will be charged by the Hotel a delivery fee based on the guidelines below:
Packages will be available for pick up by 4pm Saturday.
For outgoing shipments, packages must be brought to the Hotel Sales Office/Front Desk for pick-up by the shipping carrier. Exhibitors must call FedEx/UPS to schedule a pick-up from the hotel and provide their own shipping label. Embassy Suites TROY is not responsible for packages not shipped out.
The Hotel will accept domestic and international packages up to 2 days preceding each show (the Thursday before the Market is the first day packages can be received by the Hotel) . Packages should be clearly marked "Michigan Shoe Market" (with the exhibitor's name and room # or booth # listed) and be sent to Embassy Suites Hotel TROY, 850 Tower Drive, Troy, MI 48098. Packages arriving earlier than 2 days (before Thursday) will be subject to a $25 per package/per day storage fee. The Hotel will accept packages weighing less than 100 lbs. Packages in excess of 100 lbs. will be subject to a $25 special handling fee. The Hotel will NOT accept packages, boxes, and/or crates sent "Freight On Board" (FOB) that require anyone, other than the delivery driver, to unload from the carrier. The Hotel will not be responsible for packages left at the Hotel.